TERMS OF SERVICE

Last Updated: September 24, 2026

OVERVIEW

This website is operated by Rustic Town. Throughout the site, the terms “we”, “us” and “our” refer to Rustic Town. Rustic Town offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”, “Terms of Service”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, vendors and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access the website or use our Services.

Any new features, products, services or tools added to the current store shall also be subject to these Terms of Service.

You may review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or place of residence, or that you are the age of majority and have given consent for any minor dependents under your supervision to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction, including intellectual property and copyright laws.

You must not transmit any worms, viruses, malware or code of a destructive nature.

A breach or violation of these Terms may result in termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You understand that content submitted by you, excluding payment information, may be transferred over various networks and adapted to meet technical requirements of connecting networks or devices.

Payment information is processed using secure payment systems and appropriate encryption measures.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information available on this website is accurate and current. However, we do not guarantee that all information is accurate, complete or current at all times.

Material on this site is provided for general information and should not be relied upon as the sole basis for making decisions where more accurate, complete or current information may be required.

This site may contain historical information, which is provided for reference only.

We reserve the right to modify the contents of this website at any time, subject to applicable law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify, suspend or discontinue the Service, or any part of it, without notice, subject to applicable law and any existing obligations relating to confirmed orders.

We shall not be liable to you or any third party for any lawful modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange in accordance with our Return and Refund Policy.

30-Day Return Policy:

Customers may request a return or exchange within 30 days from the date of delivery, subject to the conditions stated in our Return and Refund Policy.

Returned products should generally be unused, in their original condition and, where applicable, returned with their original packaging, tags and accessories.

Customized or personalized products are generally not eligible for return unless received damaged, defective or incorrect, or where a return is otherwise required by applicable law.

We make every reasonable effort to display the colours and images of our products accurately. However, we cannot guarantee that your device will display colours exactly as they appear in person.

Because leather is a natural material, variations in colour, grain, texture and natural markings may occur. Such variations are characteristic of genuine leather and may make each product unique.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region or jurisdiction where permitted by law.

We reserve the right to limit quantities of any products or Services offered.

Product descriptions, specifications and pricing may be changed at any time without notice. We also reserve the right to discontinue any product at any time.

Any offer for a product or Service made on this website is void where prohibited.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us where permitted by law.

We may limit or cancel quantities purchased per person, household, customer account or order. These restrictions may include orders placed using the same customer account, payment method, billing address and/or shipping address.

If we make a material change to or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided at the time the order was placed.

We reserve the right to restrict orders that, in our reasonable judgment, appear to be placed by unauthorized dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account information so that we can complete transactions and contact you where necessary.

For additional details, please review our Return and Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we may have limited or no control.

You acknowledge that such tools may be provided “as is” and “as available”, subject to the terms of the relevant third-party provider.

Any use by you of optional tools offered through the site is at your own discretion, and you should ensure that you understand and approve the terms on which those tools are provided.

We may also offer new Services and/or features through the website in the future. Such features and Services shall also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and Services available through our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with or controlled by Rustic Town.

We are not responsible for examining or evaluating the content, accuracy, policies or practices of third-party websites and, to the maximum extent permitted by law, shall not be responsible for third-party materials, products or Services.

Please carefully review the policies and practices of third-party websites before engaging in any transaction with them.

Complaints, claims, concerns or questions regarding third-party products or Services should generally be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us comments, reviews, suggestions, ideas, proposals, plans or other materials, whether online, by email, postal mail or otherwise (“Comments”), you agree that we may use such Comments for legitimate business, promotional and operational purposes, subject to applicable law.

Unless otherwise required by law, we are under no obligation to maintain unsolicited Comments in confidence, pay compensation for them or respond to them.

We may monitor, edit or remove content that we reasonably determine to be unlawful, offensive, defamatory, obscene, misleading, infringing or otherwise in violation of these Terms.

You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights.

Your Comments must not contain unlawful or abusive material, computer viruses, malware or other harmful code.

You may not use a false email address, impersonate another person or otherwise mislead us regarding the origin of any Comments.

You are responsible for the Comments you submit and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy and applicable privacy and data protection laws.

Please review our Privacy Policy for more information regarding how we collect, use and protect personal information.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information where necessary.

Where permitted by law, we may cancel or modify an order if information relating to that order contained a genuine material error.

If an order is cancelled after payment, any applicable refund will be processed in accordance with our policies and applicable law.

We undertake no obligation to update or clarify information except as required by law.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to participate in unlawful acts;

(d) to infringe our intellectual property rights or those of others;

(e) to harass, abuse, threaten, defame or unlawfully discriminate against another person;

(f) to submit false or misleading information;

(g) to upload or transmit viruses, malware or harmful code;

(h) to improperly collect or track personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl or scrape the site in an unauthorized manner;

(j) for any unlawful, obscene or fraudulent purpose;

(k) to interfere with or circumvent the security features of the Service or website; or

(l) to attempt unauthorized access to our systems, accounts, servers or networks.

We reserve the right to suspend or terminate your use of the Service for violation of any prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will always be uninterrupted, timely, secure or error-free.

We do not warrant that all results obtained through use of the Service will always be accurate or reliable.

From time to time, the Service may be unavailable due to maintenance, technical issues or circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, the Service and products delivered through the Service are provided on an “as is” and “as available” basis, except for warranties or statutory rights that cannot legally be excluded.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

To the maximum extent permitted by law, Rustic Town and its owners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors shall not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Service or any product purchased through it.

Where liability cannot be excluded but may lawfully be limited, our liability will be limited to the maximum extent permitted by applicable law.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Rustic Town and its affiliates, partners, owners, officers, directors, agents, contractors, licensors, service providers, suppliers and employees from claims, demands, losses or reasonable legal expenses arising from your:

breach of these Terms;
violation of applicable law;
infringement of the rights of a third party; or
misuse of the website or Service.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the maximum extent permitted by law.

The unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to termination shall survive termination where appropriate.

These Terms of Service remain effective unless and until terminated by either you or us.

You may terminate your use of the Service at any time by discontinuing use of our website.

If we reasonably determine that you have failed to comply with any material provision of these Terms, we may suspend or terminate your access to our Services, subject to applicable law.

Termination will not affect rights or obligations that arose before termination.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement between you and Rustic Town concerning your use of the Service.

These Terms supersede any prior versions relating to use of the website, subject to rights or obligations already accrued.

Any ambiguity in the interpretation of these Terms shall be interpreted in accordance with applicable law.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of India.

Nothing in these Terms is intended to restrict any rights available to consumers under applicable Indian law.

Subject to any jurisdiction otherwise required under applicable law, disputes relating to these Terms or our Services shall be subject to the jurisdiction of the competent courts in Delhi, India.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to periodically check the website for changes.

Your continued use of or access to the website or Service following the posting of changes constitutes acceptance of the updated Terms, subject to applicable law.